Fbajii Privacy Policy

1. Introduction & Overview

Fbajii is a trusted online gaming platform in Bangladesh. We believe your personal information is a valuable asset, and handling it with the utmost care is our responsibility. This Privacy Policy provides a full account of how we collect, use, and protect your data.

Whether you're registering on our platform, playing games, or simply browsing — protecting your privacy is our first priority. fbajii never sells your data and never shares it with any unauthorized third parties.

2. What Information We Collect

2.1 Information provided at registration

We collect the information you provide when creating an account:

• Full name and date of birth
• National ID number or passport number (for verification purposes)
• Current address and city
• Mobile number
• Email address (if applicable)
• Preferred language and currency

2.2 Identity verification documents

To comply with international Know Your Customer (KYC) rules, fbajii may request certain documents in some cases:

• Scanned copy of National ID or passport
• Recent utility bill or bank statement (as proof of address)
• Proof of payment method (e.g., partial bank card details)

2.3 Automatically collected information

The following information is collected automatically when you use our site or app:

• IP address and geographic location (down to city level)
• Browser type and version
• Device type (mobile/desktop), operating system
• Which pages you visited and how long you spent on them
• Click patterns and navigation history
• Session duration and login dates

2.4 Transaction-related information

A record is kept of every financial transaction you make:

• Deposit and withdrawal amounts and timestamps
• Type of payment method used (mobile banking, card, etc.)
• Transaction ID and reference number
• Bonus usage history

3. Purposes of Data Use

Fbajii uses your information only for the following purposes:

Purpose	Explanation	Legal Basis
Account Management	Login, security, and session management	Contractual Requirements
Identity Verification	KYC & Age Verification	Legal Obligation
Payment Processing	Processing deposits and withdrawals	Contractual Requirements
Fraud Prevention	Detecting unusual activity	Legitimate Interest
Customer Support	Troubleshooting & support	Contractual Requirements
Marketing Communications	Sending relevant offers and updates	Your Consent

4. Cookie Policy

Fbajii uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

4.1 Types of cookies

• Essential Cookies: Required for login sessions and security – these cannot be disabled
• Performance Cookies: Used to measure how well the site is performing
• Functional Cookies: To remember your preferences (language, theme)
• Analytics Cookies: For user behavior analysis (anonymized data)

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

5. Data Storage & Security

5.1 Security measures

Fbajii uses industry-standard technology to protect your data:

• 256-bit AES Encryption – the highest level of encryption used in the banking industry
• SSL/TLS Certificate – all data transmissions are secured
• Firewall and intrusion detection systems
• Regular security audits and penetration testing
• Two-Factor Authentication (2FA) Available

5.2 Data retention period

How long your data is retained depends on the type of information and applicable legal requirements:

• Account information – up to 5 years after account closure (for legal compliance)
• Transaction records – 7 years (as required by financial regulations)
• Customer support communications – 2 years
• Browsing logs – retained for up to 90 days

6. Sharing Information with Third Parties

Limited information may be shared in the following cases:

• Payment Processor: With payment gateway providers to process transactions
• Identity Verification Service: With authorized agencies for the KYC process
• Legal Authorities: Upon court order or at the request of a regulatory authority
• Fraud Prevention: With law enforcement agencies solely for investigation purposes

All such third parties are contractually bound to uphold fbajii's strict privacy standards.

7. Your Rights

Under fbajii's Privacy Policy, you have the following rights:

• Right to Access: You can view the information we hold about you
• Right to Rectification: You may request correction of any inaccurate information we hold
• Right to Erasure: You may request deletion of your account and data under certain conditions
• Right to Restrict Processing: You may object to the use of your data for specific purposes
• Right to Data Portability: You may request a copy of the data we hold about you
• Right to Withdraw from Marketing: You may opt out of promotional communications at any time

To exercise any of these rights, please contact our customer support team via live chat.

8. Protection of Minors

Fbajii strictly prohibits account registration by anyone under 18. We use age verification processes, and any account identified as belonging to a minor will be closed immediately. Personal information from minors is never collected, and if accidentally obtained, it is deleted without delay.

9. International Data Transfers

In some cases, your data may be stored on servers located outside Bangladesh. When this occurs, we ensure that the destination country has adequate data protection laws in place and that our privacy standards are maintained.

10. Policy Changes

Fbajii may update this Privacy Policy as needed. For significant changes, we will notify you via an on-platform notice or SMS. The date of the most recent update will always be shown at the end of the policy.